Finally, Cablevision called me back! Woo hoo! And the super helpful, if not interrupt prone, David turned my bandwidth on again. Apparently, sustained uploads and high levels of contention on the Cablevision network devices will cause this to cap happen. So, they can’t tell me how much I can use the Internet before this problem happens. They can only tell me that if my use impacts another customer, they’ll shut me down.
They did recommend Cablevision Optimum Online Ultra, which sounds like a great FIOS competitor (which I can’t get where I am) delivering 50mbps symmetrically. (that means up and down) And since I’m 25,000 feet from a central office, I can’t get DSL. Not that it’s really an option in 2007 anyway.
Optimum Online Ultra
The third and fastest service included in Cablevision’s suite of data products is Optimum Online Ultra, which offers customers a dedicated 50 Mbps symmetrical downstream and upstream data service.
First offered through a targeted deployment last spring, Optimum Online Ultra delivers this extremely high rate of speed over Cablevision’s existing network facilities, leveraging the spectrum above that which is traditionally used to provide video, voice and data services to create new, QoS-managed bandwidth.
Optimum Online Ultra is available across Cablevision’s entire service area immediately and is the fastest residential service ubiquitously deployed in the nation.
Cablevision also offers a special order high-speed Internet service, Optimum Online Ultra, which offers symmetrical 50 Mbps Internet connections (50 Mbps downstream and 50 Mbps upstream) for less than $200 per month.
Sounds great, eh?
Well, they’re not selling it. They’re talking about it, but sales doesn’t know how to sell it. They don’t know what it is, they don’t have rate codes, and they say it’s too expensive for them to sell.
They put out press releases, which presumably helps their stock price, but the products don’t exist. Is that legal?
Does that make Tom Rutledge a liar?